Full List of All TOOP+TOOP Agents

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Alexander Parzis, Sales Partner

Alexander Parzis

Sales Partner · Sales

Local knowledge, world-class service and global exposure

About

Alexander Parzis exudes an obvious passion for real estate and maintains a genuine love of helping individuals achieve their goals.

He prides himself on his accountability, work ethic, knowledge and ability to connect to the surrounding community with his admirable character and vast experience across the industry.

When you enlist Alexander, you receive an award-winning, professional agent equipped with world-class training backed by a solid brand.

Alexander builds rapport with both you and your buyers, creating a seamless transition when needing to either sell, buy or invest within todays’ property market.

Results-driven and a keen negotiator, he prides himself on going above and beyond for his clients to obtain the best possible outcome, every time.

Alisha Francis, Leasing Partner

Alisha Francis

Leasing Partner · Property Management

Alisha is dedicated to delivering a smooth and stress-free leasing experience

About

Alisha is a compassionate and committed Leasing Partner, who takes pride in providing a seamless and stress-free leasing experience for both landlords and tenants. With years of industry experience across both Perth and Adelaide, Alisha brings a well-rounded understanding of tenancy legislation, local market trends, and client needs.

Alisha specialises in Adelaide’s inner and southern suburbs – including Mitcham, West Beach, Glenelg, Seaford and surrounding areas. With her local knowledge, Alisha is a reliable point of contact for all things leasing.

Alisha appreciates the supportive nature of the TOOP+TOOP team and values the core principles that drive this award-winning group to be the best in the business. She is proud to be a part of a company that not only prioritises excellence in service but also fosters a team culture built on integrity, collaboration, and continuous growth.

Known for her calm, personable nature and strong communication skills, Alisha is committed to building lasting relationships with clients, while always striving to exceed expectations through consistent, high-quality service.

Outside of work, Alisha enjoys staying active at the gym and discovering Adelaide’s vibrant cafe scene with friends.

Alison Ashby, Sales Partner

Alison Ashby

Sales Partner · Sales

A calm, considered and genuinely personal approach to selling property

About

From her earliest introduction to real estate, Ali felt an immediate connection to the industry. While her career later took her through hospitality, events, veteran and ex-service health and community services, her passion for property remained. Each experience strengthened the qualities she now brings to her role as a Sales Partner: empathy, adaptability and a genuine ability to connect with people from all walks of life.

After supporting a respected residential and commercial property developer as an Executive Assistant, Ali returned to real estate and joined TOOP+TOOP, where she has since progressed into her current role as Sales Partner.

Warm, calm and highly organised, Ali brings a reassuring presence to every property journey. She takes the time to understand what matters most to her clients, listens closely and communicates with honesty and clarity. Her ability to balance the practical and emotional sides of selling ensures her clients feel informed, supported and confident at every stage.

Ali’s persistence, considered problem-solving and Certificate IV in Real Estate Practice provide a strong foundation for her approach. She is committed to presenting every property at its best, creating meaningful connections with buyers and guiding each campaign with care and attention to detail. First-time sellers particularly value her patience and ability to make an unfamiliar process feel clear and manageable.

Having spent most of her life in Adelaide’s east and north-east, Ali has a genuine appreciation for the character of its suburbs, communities and homes. Outside real estate, she enjoys spending time with her partner, Brenton, and their daughters, exploring the places and experiences that make South Australia feel like home.

Genuine, dependable and wholeheartedly committed, Ali is the kind of Sales Partner clients remember for how she made them feel: heard, reassured and always well cared for.

Amelia Langhans, Sales Partner

Amelia Langhans

Sales Partner · Sales

Highly skilled in negotiation and an utmost professional, Amelia shares the vision of delivering an unparalleled level of service and achieving results that is synonymous with TOOP+TOOP

Landline
08 8362 8888

About

Amelia Langhans is more than a real estate agent; she is a trusted advisor, a community advocate, and a passionate professional. With 21 years of experience under her belt, Amelia has become a consummate professional in Adelaide's property market, known for her kindness, knowledge, and unwavering enthusiasm. Amelia's genuine love for helping people is the driving force behind her success. She has guided hundreds of clients through their real estate journeys, providing exceptional service every step of the way.

Her clients benefit from her energetic style and strategic approach. She listens to their individual needs and responds with unwavering determination to ensure they achieve their property goals. As a North Adelaide resident and homeowner, Amelia intimately understands the metropolitan and high-end property markets. Her insights and expertise are invaluable to her clients. She believes in open and honest communication, keeping her clients informed at every stage of the process, and ensuring they feel confident and supported.

Amelia Langhans embodies what it means to be a real estate agent in today's world. She is not just selling properties; she is building relationships, supporting communities, and helping people realise their dreams. With Amelia, you're not just getting a real estate agent; you're gaining a trusted partner in your property journey.

Amy Bland, Operations Manager of Property Management

Amy Bland

Operations Manager of Property Management · Property Management

Excellence is doing ordinary things extraordinarily well

Landline
08 8288 6812

About

The philosophy of "Expect More", is something Amy has embedded into her day-to-day life.

As Operations Manager at TOOP+TOOP Property Management, Amy brings a deep commitment to helping clients achieve their investment goals. Her sharp attention to detail, strong communication skills, and midset have earned her numerous accolades and excellence awards throughout her time with TOOP+TOOP.

With over a decade’s experience in real estate across both sales and property management, Amy offers a wealth of knowledge. Her leadership drives operational excellence and contributes to a high-performing, professional environment.

What Amy finds most rewarding about working in Property Management is the ever-evolving nature in the field. The continuous challenges inspire growth, foster innovation, and fuel her passion for supporting both clients and team members.

Outside of work, Amy loves spending time outdoors, camping or at the beach.

Anita Hardingham, Sales Partner

Anita Hardingham

Sales Partner · Sales

A lifelong resident of the Adelaide Hills, Anita is fiercely determined and offers a highly personalised service to ensure her clients are getting the very best level of service

Landline
08 8362 8888

About

Anita started her working life in five-star hospitality and high-level customer service quickly became second nature.

She soon learned that doing things right is critically important.

At 25, Anita moved into small business ownership in a highly competitive sales environment. Over the next 16 years she developed unique and valuable negotiation and life skills which she now brings to the table for her clients at Toop&Toop.

Anita’s experience dealing with people from all walks of life ensures she is calm and empathetic.

Taking the time to listen to her clients and clarify their specific needs is paramount.

She delivers a highly personalised experience, working one-on-one with her clients to ensure they’re getting the very best level of service.

Fiercely determined in her approach, Anita leaves no stone unturned when entrusted with the sale of what is often the seller’s most valuable asset.

She is a highly effective communicator who is dedicated to the professional and ethical management of the real estate process.

Her aim is to make the experience as smooth as possible while delivering a fantastic result for her clients.

With a background in retail furniture and soft furnishings, Anita can provide great advice and assistance for preparing property for sale.

Her honest, straightforward approach is appreciated by her clients and this is evident in the glowing testimonials she regularly receives.

Whether it’s pre-sale preparation or strategic marketing advice, Anita is well placed to help sellers succeed.

Anne Reddaway, Brand Relationship Manager of Property Management

Anne Reddaway

Brand Relationship Manager of Property Management · Property Management

Anne is the welcoming face of new business at TOOP+TOOP Property Management

About

As the welcoming first point of contact for new business enquiries and Brand Relationship Manager, Anne is passionate about helping property owners unlock the full potential of their investments with TOOP+TOOP.

Thriving in an award-winning, high-performing team, she embraces the vibrant and supportive culture that defines TOOP+TOOP. Her commitment to client success, combined with meticulous attention to detail and strong communication skills, has earned her both the prestigious Team TOOP+TOOP Excellence Award and the Team TOOP Growth Mindset Award.

Outside of work, Anne enjoys teaching Acrobatic Arts for Dance, baking treats to share with the team, staying active at the gym, and spending time with her beloved Spoodle, Winchester.

Ben Scadden, Sales Partner

Ben Scadden

Sales Partner · Sales

Suburb expertise

  • Unley SA 5061 — Sales — 18 properties sold in the last 12 months
  • Parkside SA 5063 — Sales — 12 properties sold in the last 12 months
  • Malvern SA 5061 — Sales — 9 properties sold in the last 12 months
  • Fullarton SA 5063 — Sales — 7 properties sold in the last 12 months
  • Hyde Park SA 5061 — Sales — 6 properties sold in the last 12 months

About

Calm, confident and experienced, Ben Scadden has built his reputation on providing a genuinely personalised approach to real estate.

Recognised as TOOP+TOOP’s No.1 Solo Sales Partner for 2025–26, Ben works closely with his clients through every stage of their property journey, providing considered advice, clear communication and a sales strategy tailored to their individual circumstances.

His approach is built on trust, integrity and a commitment to ensuring his clients always feel informed, supported and prioritised.

Raised on a small farm in the Adelaide Hills, Ben enjoyed a successful international career as a sports journalist spanning almost three decades before making the move into real estate.

He joined TOOP+TOOP in 2019 and has since worked alongside and learned from some of South Australia’s leading property professionals, combining that experience with the communication skills and attention to detail honed during his previous career.

Ben purchased his first home in Parkside in the mid-1990s and today lives just a few hundred metres away in Unley with his wife Amanda and son Tom.

Outside of real estate, family is a big part of Ben’s life. He enjoys exploring Adelaide with Amanda and Tom, keeping active and making the most of the food, sport and lifestyle the city has to offer.

For Ben, successful real estate is about more than achieving a premium result. It’s about being personally involved, providing thoughtful advice and making sure his clients feel well looked after from the first conversation through to settlement.

AWARDS

  • 2026 TOOP+TOOP No.1 Solo Sales Partner Award
  • 2026 TOOP+TOOP Sales Achievement Award
  • 2024 Jim Toop Rising Star Award
Bianca Basso, Property Manager

Bianca Basso

Property Manager · Property Management

Focused on excellence through detail and client connection

About

Recognised for her outstanding performance, dedication and commitment to her clients, Bianca was honoured as Property Manager of the Year in 2026 — an achievement that reflects the exceptional standard she brings to property management every day.

Driven by high standards and a genuine commitment to excellence, Bianca is known for going above and beyond to deliver outstanding results for her clients. Her friendly, approachable nature allows her to build strong and lasting relationships, while her attention to detail, organisation and solutions-focused mindset ensure every property is managed with care, precision and professionalism.

With a diverse background in nutrition, exercise science and hospitality, Bianca brings a unique and well-rounded perspective to property management. She combines exceptional customer service with a strong understanding of people, enabling her to balance empathy and efficiency while confidently managing the complexities of residential property management.

Bianca’s success is built on more than experience — it is driven by her work ethic, consistency and genuine care for the people she works with. Having grown up in a family-run business, she understands the importance of integrity, accountability and delivering on your promises. These values are evident in the trusted relationships she has built with both landlords and tenants.

Winning Property Manager of the Year is a significant recognition of Bianca’s dedication and the high level of service she consistently delivers. She takes pride in being a property manager her clients can rely on and is passionate about continuing to raise the standard of property management.

Bianca manages properties throughout the Adelaide Hills and eastern suburbs, extending from Stirling, Mount Barker and the Strathalbyn region through to Glen Osmond, Norwood and surrounding areas.

Outside of work, Bianca enjoys an active lifestyle, whether walking, working out or exploring new destinations. She also loves discovering new restaurants and spending quality time with family and friends.

Bronte Manuel, Owner, Director + Auctioneer of TOOP+TOOP

Bronte Manuel

Owner, Director + Auctioneer of TOOP+TOOP · Executive, Sales, Auctioneer

An attention to detail and strong work ethic, Bronte’s passion and charisma achieves premium results for his clients.

About

With over 18 years of experience in the Adelaide real estate market, Bronte Manuel is a highly respected Director and Auctioneer at TOOP+TOOP Real Estate. Recognised for his exceptional sales and auctioneering skills and deep understanding of the luxury property market, Bronte has been instrumental in achieving outstanding results for clients across South Australia.

A Trusted Expert in South Australian Real Estate Bronte specialises in the sale of premium South Australian properties, working closely with our TOOP+TOOP Sales team to provide personalised service to homeowners seeking exceptional outcomes. His strong connections and in-depth understanding of Adelaide’s high-end circles and property market, combined with TOOP+TOOP’s award-winning marketing strategies, ensure that each client’s home reaches the right audience, maximising its value and appeal.

Proven Success: Bronte has a strong track record of selling some of Adelaide's most prestigious properties, consistently achieving results that exceed client expectations.

Personalised Approach: Bronte tailors sales strategies to highlight each property's unique qualities, aligning with clients' individual goals and circumstances. When it adds value to the client experience, Bronte often collaborates with other TOOP+TOOP Sales Partners whose expertise complements his own, particularly for specialised property types or unique selling circumstances. This approach ensures his clients benefit from a well-rounded, expert, and attentive team, maximising their selling experience and optimising results.

Collaborative Leadership: As our Director of Sales, Bronte leads our high-performing sales team, fostering a culture of excellence, shared expertise, and seamless collaboration that enhances the experience for all TOOP+TOOP clients, buyers, and sellers alike. His leadership ensures that every team member is empowered to deliver outstanding results, creating a unified, client-focused approach across every stage of the sales process.

South Australia's Leading Auctioneer Bronte is widely regarded as South Australia's best auctioneer, a distinction earned through years of experience, dedication, skill, and numerous industry accolades, including:

Bronte's ability to engage bidders and navigate high-stakes auction dynamics often makes the critical difference in achieving outstanding results. Bronte's auctioneering services are exclusive to TOOP+TOOP clients, providing them with a competitive edge in the property market and enhancing our team’s ability to deliver exceptional outcomes through his award winning auction strategies.

Commitment to Clients and Team Bronte’s leadership is characterised by integrity, transparency, and a deep commitment to both clients and the TOOP+TOOP team.

Client Trust: Building genuine, lasting relationships is central to Bronte's approach. He takes the time to understand each client's goals and works diligently to achieve them.

Team Support: Bronte mentors and supports the TOOP+TOOP sales team, sharing his experience and expertise to empower each team member in their professional growth. This collaborative environment at TOOP+TOOP ensures our clients receive the highest level of service.

Community Involvement and Media Presence Beyond his professional achievements, Bronte is dedicated to giving back to the community.

Charity Auctioneer: He donates his time and skills to organisations such as the Flinders Foundation, Women’s and Children’s Hospital, Starlight Children’s Foundation, Advertiser + Sunday Mail Foundation, Still Aware, Arts Foundation, Ronald McDonald House, Kickstart for Kids, Jodi Lee Foundation, and the Mid Winter Gala, helping them raise vital funds.

Real Estate Radio Show: As a co-host on FIVEaa's weekly Real Estate Radio Show, Bronte provides listeners with insightful market updates and property advice, reflecting his commitment to sharing knowledge and engaging with the community.

Personal Background Raised on a family farm in the Riverland, Bronte brings authentic country values to his work—integrity, hard work, and a down-to-earth approach. He works alongside his wife, Genevieve Toop, who is also an Owner and Director of TOOP+TOOP. Together, they balance their passions for the business, life in the Adelaide Hills (where they call home), and raising their sons, Loxton and Archer.

Whether you're a homeowner considering the sale of your property, a real estate or sales professional interested in joining a dynamic Real Estate team, or an organisation seeking an experienced charity auctioneer, Bronte welcomes the opportunity to connect.

Bronwyn Lindsay, Sales Partner

Bronwyn Lindsay

Sales Partner · Sales

Creating exceptional client experiences through a meticulous approach to presentation and communication, and a drive to deliver results.

About

Born and raised in the beautiful Adelaide hills village of Houghton, Bronwyn works alongside her husband James as a sales partnership team for TOOP+TOOP.

Now living with their three children in Verdun, Bronwyn brings her extensive experience in marketing, consumer connections, presentation and design, to compliment James’s Adelaide Hills expertise and negotiation skills, ensuring the complete real estate package is delivered to their clients.

Experienced in marketing world class products and creating the ultimate experience for her clients, Bronwyn connects unique buyer insights with engaging storytelling and luxury presentation to drive demand, high value purchase and ultimately complete client satisfaction.

Together with her husband James as a TOOP+TOOP sales partnership team, Bronwyn combines her passion for marketing luxury products with her love for styling and presentation and her extensive connections both within the Adelaide Hills and surrounding suburbs.

Caitlyn Rennie, Property Manager

Caitlyn Rennie

Property Manager · Property Management

Delivering trusted, responsive service to owners and tenants

Landline
83628888

About

With years of experience in property management, Caitlyn brings a strong understanding of the industry, along with excellent organisational skills and a genuine customer-focused approach.

She is confident managing the day-to-day demands of property management and understands the importance of staying proactive, responsive and solution-focused.

Caitlyn knows that clear communication, efficient problem-solving and attention to detail are key to creating positive experiences for both landlords and tenants. Her practical experience has given her the ability to confidently navigate maintenance matters, tenancy enquiries and the many moving parts involved in managing a property.

Attracted to TOOP+TOOP’s welcoming and down-to-earth culture, Caitlyn values the agency’s commitment to continuous learning and professional development. She enjoys being part of a collaborative team and is always looking for ways to expand her knowledge and deliver an exceptional level of service.

Outside of work, Caitlyn enjoys spending time at the beach, going to the gym, and catching up with family and friends.

Cameron Hughes, Sales Partner

Cameron Hughes

Sales Partner · Sales

Known for his approachable nature and clear communication, Cameron takes pride in building lasting relationships with his clients. His focus is always on delivering trusted advice, exceptional service and results that exceed expectations.

About

Growing up in Adelaide's north-eastern suburbs has given Cameron Hughes more than an in-depth understanding of the local market. It has shaped lasting connections with the people, neighbourhoods and communities he now proudly represents. Having attended school, played competitive sport and built his professional career in the area, Cameron has established a strong local network throughout Golden Grove and the surrounding suburbs.

With a background spanning hospitality and sales, Cameron is recognised for his approachable nature, clear communication and ability to build trust from the outset. He understands that every property journey is different, taking the time to listen, tailor his advice and guide clients with confidence through every stage of the sales process.

Cameron has successfully represented a broad range of properties, from luxury family homes and lifestyle properties to acreage, investment homes and vacant land. This diverse experience has given him a well-rounded understanding of the market and an appreciation that every campaign requires its own strategy.

Known for his practical advice on presentation, considered marketing strategies and strong negotiation skills, Cameron is committed to helping every property stand out for the right reasons. He believes exceptional results are built on preparation, honest advice and genuine relationships, ensuring every client feels informed and supported from beginning to end.

Backed by the strength and reputation of TOOP+TOOP, Cameron is passionate about delivering a professional, seamless experience with a focus on achieving the very best outcome for every client.

COMMUNITY INVOLVEMENT

  • Tea Tree Gully Golf Club
  • St. Paul’s Old Scholars Football Club
Chloe Dolman, Property Manager

Chloe Dolman

Property Manager · Property Management

Treat people with kindness and always lead with integrity

About

Guided by the belief that you should “treat people with kindness and always lead with integrity,” Chloe brings a genuine, values-driven approach to property management at TOOP+TOOP.

With a diverse professional background spanning hospitality, disability support and office administration, Chloe has developed exceptional people skills, strong attention to detail and the ability to remain calm, responsive and solutions-focused in every situation. These qualities have translated seamlessly into property management, where Chloe is committed to delivering a level of service that makes both landlords and tenants feel genuinely supported.

Chloe is known for her warm and approachable nature, clear communication and willingness to go the extra mile. Her clients regularly praise her for being responsive, professional, caring and proactive, with feedback highlighting the reassurance and confidence they feel knowing their property is in her hands. She takes the time to listen, understands that every client has different needs and consistently works to deliver an experience that exceeds expectations.

For Chloe, exceptional property management is about more than managing a property — it is about building trusted relationships. She takes immense pride in the positive feedback she receives from clients and in knowing that her dedication, reliability and personal approach make a genuine difference to the people she works with.

Chloe particularly values the supportive team culture at TOOP+TOOP, the shared commitment to excellence and the opportunity to be part of a respected, family-owned business with a strong reputation for outstanding service.

Outside of work, Chloe enjoys spending quality time with family and friends, camping with her partner and two dogs, and caring for her sheep and chickens at home.

Claudia Brace, Sales Partner

Claudia Brace

Sales Partner · Sales

Dedicated to showcasing exceptional homes through bespoke strategy, experienced negotiation and a refined approach to service

About

Claudia Brace brings more than a decade of experience in real estate and property, underpinned by a Bachelor of Business (Property) from the University of South Australia. Combining industry expertise with a genuine passion for people and property, she is committed to delivering thoughtful advice, exceptional service and outstanding results for every client.

Throughout her career, Claudia has successfully facilitated high-value property transactions, earning a reputation for her professionalism, strategic thinking and meticulous attention to detail. She takes the time to understand each client's individual goals, tailoring every campaign to maximise buyer engagement and achieve the strongest possible outcome.

Proud to call Fullarton home, Claudia has a genuine appreciation for Adelaide's inner southern suburbs and the lifestyle they offer. From the character-lined streets and established homes to the vibrant café culture of King William Road, Unley Road, Fullarton Road and Duthy Street, she understands the qualities that continue to attract buyers to the area. Her local knowledge enables her to showcase not only exceptional homes, but the lifestyle and community that make these suburbs so highly sought after.

Outside of real estate, Claudia enjoys entertaining family and friends, spending time with her partner and embracing an active lifestyle through strength training, Pilates and daily walks. She values meaningful connections, whether around the dinner table over homemade Italian pasta or within the community she proudly calls home.

Known for her warmth, integrity and genuine commitment to her clients, Claudia approaches every property journey with professionalism, care and a determination to achieve exceptional results while making the experience as seamless and rewarding as possible.

EDUCATION + QUALIFICATIONS

Bachelor of Business (Property), University of South Australia   Registered Land Agent SA

COMMUNITY INVOLVEMENT

City of Prospect Community Reference Member for 'Prospect Lifestyle Precinct'

Daniel Ejneberg, Sales Partner

Daniel Ejneberg

Sales Partner · Sales

With a background in high-level consultative sales and a passion for helping people make informed decisions, Daniel delivers a professional, personalised real estate experience built on trust and results

About

Daniel Ejneberg brings a strong background in sales, client advisory and relationship management to TOOP+TOOP, having spent more than seven years helping homeowners make informed, long-term investment decisions within the renewable energy industry. Throughout his career, he has earned a reputation for honest advice, exceptional service and building lasting relationships founded on trust.

Working closely with homeowners, builders, architects and designers ignited Daniel's passion for property and gave him a genuine appreciation for the homes, lifestyles and aspirations that matter most to his clients. Today, he combines that experience with a people-first approach, guiding buyers and sellers with confidence, transparency and a commitment to delivering an exceptional experience.

Drawn to TOOP+TOOP for its reputation, culture and commitment to excellence, Daniel is passionate about building a long-term career alongside some of South Australia's most respected real estate professionals. He approaches every opportunity with energy, professionalism and a genuine desire to help people achieve their property goals.

Born into a proud Polish family, Daniel spoke Polish before English, giving him an early appreciation for different cultures and the importance of authentic communication. His approachable nature, clear communication and ability to connect with people from all walks of life have become defining strengths throughout his career.

Away from real estate, Daniel enjoys an active lifestyle, whether he's on the golf course, fishing, working in the garden or exploring the outdoors. He values time with family and friends, embraces continuous learning and brings enthusiasm, curiosity and a positive attitude to everything he does.

COMMUNITY INVOLVEMENT

Burnside CFS (2012-2017)

Debi Zecevich, Sales Partner

Debi Zecevich

Sales Partner · Sales

Debi has been actively selling residential real estate since 1989 giving her a unique edge and notable experience in the industry. Her reputation for being friendly and an excellent communicator makes her clients feel at ease.

Landline
08 8362 8888

About

Debi started her real estate career in 1976 and has been actively selling residential real estate since 1989. This certainly gives her a unique edge and notable experience in the industry. 

Debi came to TOOP+TOOP in 1998 after working for the family real estate company Carey, Kain and Zecevich for 22 years. This time instilled the importance of honesty, real customer service and hard work. 

To this day she has a reputation for being friendly, empathetic and an excellent communicator, skills that makes her vendors and purchasers feel comfortable when selling or buying property.

Working all over Adelaide rather than specialising in one area has given Debi a broad knowledge of the real estate market. 

She has made long-lasting friendships and the repeat business from her clients gives her enormous satisfaction as they progress over time from one home to the next.

Debi places high importance on the presentation of the properties she sells by having them professionally styled.

This is a cost-effective way of achieving a successful outcome.

She has achieved strong results with properties that had been on the market with other agents. Some clever styling, combined with Debi’s positive energy, has resulted in quick sales for properties that others had been unable to sell.

Debi is a ‘people person’. She loves what she does and is always 100 per cent committed.

Gena Nash, Sales Partner

Gena Nash

Sales Partner · Sales

About

In the world of real estate, experience is a currency that holds immense value. With a career spanning over a decade, Gena has amassed a wealth of knowledge and expertise that sets her apart in the industry. Starting her journey in 2008, she has navigated the fluctuating property market with finesse and determination, earning her a reputation as a reliable and trusted professional.

Before stepping into the real estate industry, Gena honed her skills in both commercial and residential construction in Australia and the U.K. This background has given her a unique perspective on property, understanding not just the selling points, but the very bones of a home.

Beginning her journey in real estate, Gena initially worked as a Sales Associate and Business Manager, supporting some of Adelaide's biggest names in the industry. This invaluable experience has equipped her with a comprehensive understanding of the dynamics of listing and selling property, even in the most challenging market conditions.

But it's not just her professional acumen that makes her a standout agent. Her supportive nature and clear communication style make her a joy to work with. She has a knack for making clients feel at ease, guiding them through one of the most important stages of their lives with genuine empathy and understanding.

Her interpersonal skills are second to none, and she feels privileged to be a part of her clients' journey, whether they're buying their first home or selling a beloved family property. Her proven track record of outstanding results speaks volumes about her dedication and commitment certainly speak to this.

As a proud advocate for the outstanding lifestyle offered by Adelaide, she is passionate about showcasing the best the city has to offer. Residing in the coastal suburbs of Adelaide for most of her life, Gena is proud to be part of the relaxed coastal community that she loves. Balancing her professional life with being mum to Beatrice, Sullivan, Audrey, and fur baby Hazel, she embodies the perfect blend of personal warmth and professional expertise.

In a market that's constantly evolving, Gena's blend of experience, knowledge, and genuine care for her clients makes her a trusted choice for all your real estate needs.

Genevieve Toop, Owner/Director of TOOP+TOOP

Genevieve Toop

Owner/Director of TOOP+TOOP · Executive, Sales

Setting New Standards in Real Estate Through Strategic Marketing and Innovative Leadership.

Landline
08 8362 8888

About

As Owner and Director of TOOP+TOOP Real Estate since 2019, Genevieve Toop, alongside her husband and fellow Owner/Director Bronte Manuel, has expertly led the family business into its next generation. Building upon the strong foundation established by her parents, Anthony and Sylvia Toop, Genevieve has cultivated a high-performance team with an unwavering commitment to excellence, innovation, and customer service.

Growing up immersed in the family business, Genevieve developed a deep passion for real estate and a comprehensive understanding of the industry. She attended Seymour College, then completed her schooling as a boarder at Geelong Grammar, working in the business after school and during school holidays for as long as she can remember. She graduated from Monash University in Melbourne with a Bachelor of Business (Marketing) and then advanced her career in London, working as an advertising executive at the Institute of Chartered Accountants in England and Wales. Her global experience in advertising and marketing equipped her with the skills to develop and implement nationally award-winning marketing strategies for TOOP+TOOP.

Returning to Adelaide in 2012, Genevieve assumed a leadership role in TOOP+TOOP, overseeing the company’s sales, marketing, and software development departments. Under her guidance, the company has amassed numerous awards for marketing, communication, and innovation at both local and national levels, solidifying its position as the premier real estate agency in South Australia.

An extremely curious, forward thinker, Genevieve recognised the transformative potential of artificial intelligence early. As an eager learner and with so many mixed messages in a rapidly developing space, she made the decision to get in front of the world’s best minds in AI. She flew to San Francisco with TOOP+TOOP’s head software engineer to attend the inaugural AI Conference in September 2023. This experience inspired the development of TOOP+TOOP’s in-house AI assistant, TOOP.IE (TOOP INTELLIGENCE EXPERT), which launched to the team in January 2024 and is believed to be the first of its kind globally in supporting real estate agents. By integrating cutting-edge tools and embracing new technologies over the past decade, Genevieve has ensured that TOOP+TOOP remains at the forefront of the industry, delivering exceptional results for clients.

Beyond her professional accomplishments, Genevieve champions women in business, inspiring young women aspiring to leadership roles. She is an active member of the Young Presidents’ Organization (YPO), connecting with local, national, and global business leaders to further her professional development, growth, and the success of TOOP+TOOP.

Genevieve and Bronte are also deeply committed to giving back to the community. They host a weekly Real Estate Radio show on FIVEaa to provide an on-the-ground update of what’s happening in the real estate market, and they spend most weekends supporting and helping to fundraise for local initiatives and charities, such as:

Flinders Foundation

• Variety South Australia

Women’s and Children’s Hospital Foundation

Starlight Children’s Foundation

Ronald McDonald House

• Still Aware

Jodi Lee Foundation

• Kickstart for Kids Adelaide

Georgina Francis, Senior Property Manager

Georgina Francis

Senior Property Manager · Property Management

Georgina is a seasoned and professional Senior Property Manager

Landline
08 8366 0818

About

With more than 20 years of experience in the real estate industry, Georgina is a highly accomplished and trusted Property Manager with an exceptional depth of knowledge across all aspects of property management.

Her extensive career has given Georgina a strong understanding of property legislation, compliance, risk management and the complexities of managing residential property. She is highly regarded for her ability to provide clear, informed and strategic advice, helping property owners make confident decisions while ensuring their investments are professionally managed and protected.

Georgina’s seniority and experience are complemented by a genuine commitment to excellence. She understands that exceptional property management is built on more than knowledge alone — it requires strong communication, sound judgement, attention to detail and the ability to anticipate and resolve issues before they become problems.

With a warm and approachable manner, Georgina builds strong, long-term relationships with both landlords and tenants. Her professional yet personable approach ensures every interaction is handled with care, integrity and a consistently high standard of service.

Georgina manages properties across Adelaide’s inner and southern suburbs, including Glenelg, Seacliff, Brighton, Somerton Park, Edwardstown, Wayville, Hyde Park, Glenunga, Fullarton and surrounding areas.

As part of the TOOP+TOOP team, Georgina values the strong sense of community and the opportunity to work with people from all walks of life. She takes pride in being part of an organisation that shares her commitment to professionalism, excellence and delivering outstanding outcomes for clients.

Outside of work, Georgina enjoys spending quality time with family and friends and is a passionate sports enthusiast, with a particular love for AFL.

Glenn McMillan, Sales Partner + Auctioneer

Glenn McMillan

Sales Partner + Auctioneer · Sales, Auctioneer

About

Glenn McMillan is a highly skilled agent driven by a passion for real estate and determination to make things happen.

With honours and masters degrees in law, Glenn has trained and worked at the highest professional calibre around the world, from New York to London, Sao Paulo and Sydney with elite law firms and high-profile clients.

Having transitioned to real estate in 2016 in the ultra-competitive market in Double Bay, Sydney, Glenn quickly earned a reputation as a trusted professional by his clients, achieving an array of building, street and suburb price records, a highest sale price of $16.8 million, and earning #1 agent status in the prestige suburb of Watsons Bay.

Since returning to Adelaide in 2021 and joining forces with his father Peter McMillan at TOOP+TOOP, together Glenn and Peter achieved three of the top 10 highest sales in Adelaide in 2022, total sales over $76m, and consistently rank in the Top 5 agent teams at TOOP+TOOP.

Glenn’s multi-disciplinary perspective gives his clients a competitive edge and an unparalleled level of service.

Highly skilled in negotiation and strategy with an analytical mind and outgoing personality, Glenn is driven to achieve consistently outstanding results for his clients while providing the best professional advice and building long-term relationships.      PROFESSIONAL QUALIFICATIONS LLB (Bachelor of Laws with Hons.), University of Adelaide   LLM (Master of Laws), College of Law Sydney   Admitted as a solicitor of the Supreme Court of NSW, and of the High Court of England and Wales   Licensed Real Estate Agent in NSW and SA  Licensed Auctioneer SA 

AWARDS Top 5 Sales Partner TOOP+TOOP 2022–2025 Top Sales Performer R&W Double Bay, Sydney, 2018 and 2019   Rated #1 Agent, Watsons Bay, 2019 (realestate.com.au)   Winner – Rising Star Auctioneer 2023. Society of Auctioneers & Appraisers SA   COMMUNITY AND OTHER   Brazilian Jiu-Jitsu black belt    Glenn has performed as an actor from a young age in productions with the South Australian State Theatre Company, Channel 7 (“Chuck Finn”), Disney (“Power Rangers”), Channel 10 (“Wonderland”) and others.

Grant Wills, Sales Partner

Grant Wills

Sales Partner · Sales

Grant's 24 years at TOOP+TOOP have taught him a lot about real estate, integrity and the requirements of his clients. It has reaffirmed to him that no matter what, nothing is more important than people and relationships.

Landline
08 8362 8888

About

Grant's determination to achieve the best outcome possible only comes from having a genuine passion for putting his client's best interests first, and building a solid relationship.

Maintaining that relationship long after our business is done has been one of his greatest rewards.

He believes every home he has sold is different to the last one and every vendor and purchaser is unique. Recognising those differences, utilising TOOP+TOOP's unique advanced technologies to the fullest extent and providing great communication is what ensures Grant, along with his dedicated team, achieve memorable results.

Grant's commitment to this passionate award-winning company started in 2002. He joined the sales team in 2008 and has been fortunate enough to consistently be placed amongst the highest performers at TOOP+TOOP every year, along with recognition as a REISA finalist.

Grant's years at TOOP+TOOP have taught him a lot about real estate, integrity and the requirements of clients. It has reaffirmed to him that no matter what, nothing is more important than people and the manner in which he communicates with them. Grant aims to ensure his client’s sales journey is an enjoyable and stress free experience and one in which they are fully informed along the way, while achieving the best possible outcome.

Working with Grant you can be assured your property and your buyer’s purchase is in the safest possible hands.

About Grant Born and raised in regional South Australia on the farm created many great memories for Grant, from farming as a boy to an array of sporting opportunities which was the perfect grounding for the years ahead.

Completing an apprenticeship in carpentry/building and progressing into manufacturing management became the perfect lead into a career in real estate.

Having raised two daughters and now enjoying two amazing grandchildren is one of the many rewards of life’s opportunities for Grant.

Grant has found that a hands-on understanding of the building trade and the need to constantly negotiate and to work with people in management has held him in great stead for business in real estate, where communication and negotiation is an integral part of a successful transaction.

Bali Family Projects Approximately 32 years ago, Grant had a dream of supporting families in countries less fortunate than our own. A few years ago that dream became reality and Grant created the charity “Bali Family Projects Ltd”.

Grant now has the pleasure of helping hundreds of families across the mountainous regions of Bali and giving them opportunity for a better life.

Food packages, bedding, schooling, building new houses, house repairs, toys and even supplying and delivering more than 1000 balls from Australia just to put a smile on the faces of the kids.

It’s such a wonderful experience to assist these people to grow, develop greater opportunities for themselves, their families, and particularly when the appreciation for the support is so genuine and, for Grant, it’s incredibly rewarding.

Hannah Lucas, Property Manager

Hannah Lucas

Property Manager · Property Management

Lease your property with Hannah

About

With six years of experience across the real estate industry, Hannah Lucas has built her career from the ground up — starting as a receptionist before progressing through sales administration, office administration and PA support, and ultimately finding her passion in property management.

For Hannah, great property management is all about relationships. Her motto is simple: “If my clients are happy, then I’m happy.” Conscientious, resourceful and direct but kind, Hannah brings a bubbly personality and a genuine commitment to achieving the best outcomes for her clients.

Now a Senior Property Manager, Hannah has spent the past four-plus years specialising in property management, with experience across trust accounting and the many moving parts that go into successfully managing a property.

Her connection to real estate started early, inspired by both her mum and aunt, who were also part of the industry.

What does Hannah love most about TOOP+TOOP? The incredible support and kindness of the team, along with the technology and innovation that makes property management easier and more efficient.

When she’s not looking after her clients, you’ll usually find Hannah bike riding with her partner, hitting the gym or spending time with family.

Conscientious. Resourceful. Bubbly. Client-focused. Hannah is all about making property management a positive experience.

Jake Theo, Sales Partner

Jake Theo

Sales Partner · Sales

His strong work ethic, dedication to customer service and strength in relationship management ensures that his valued clients become 'clients for life'.

Landline
08 8362 8888

About

With an impressive reputation in the South Australian real estate industry, Jake Theo demonstrates a track record marked by remarkable success.

He consistently achieves high results across multiple suburbs, setting new sales records and heightening vendor satisfaction.

Jake has channelled the knowledge gleaned from industry experts into delivering excellent, client-focused services, firmly establishing himself as a trusted advisor.

As the ultimate professional, Jake prioritises his clients' needs and is recognised for his tenacious, enthusiastic, and trustworthy approach.

Combining a commitment to consistent hard work, focused attention to fine sales process details, and a personalised approach, Jake invariably provides superior results for his clients. His diverse career began as an accredited MFAA Finance Broker after achieving a Bachelor of Commerce (Corporate Finance).

This grounding was enhanced by his four-year tenure as a broker and subsequent managerial role within his firm. This expertise has equipped Jake with deep insights into mortgages, which he uses to alleviate the stress for vendors and purchasers alike. Simultaneously, his managerial experience has underscored the importance of clear communication with clients.

Augmented by his genuine empathy, Jake ensures a rewarding experience for clients throughout the home buying and selling process. Jake’s passion for property development, together with a keen eye for design and home styling, aligns with his genuine involvement in real estate investments.

His personal experiences have honed his advisory skills, enabling clients to benefit from sound, well-articulated information and strategies to achieve optimal financial outcomes.

Jake merges tactful innovation and deep technical knowledge to maximise the appeal of your home. His meticulous planning and targeted strategy aim to present your property to the market in the best possible light, significantly enhancing the likelihood of a premium result.

James Campbell, Sales Partner

James Campbell

Sales Partner · Sales

Negotiation and Energy

About

Returning to Adelaide after working in the ultra-competitive luxury market of Sydney’s eastern suburbs, James Campbell has built a strong reputation as a sharp negotiator and astute campaign strategist who achieves record sales results. As a key member of Sally’s team, he assists in the presentation and sale of properties and will guide you through transactions with expert advice, support, and attention to detail. James’s passion, energy and drive to obtain outstanding outcomes is relentless, whilst his reliability and real estate acumen is of the highest standard.

James Lindsay, Sales Partner

James Lindsay

Sales Partner · Sales

Expertly delivering client objectives and unlocking value with world class customer service and negotiation skills.

About

Born and raised in Stirling, James lives on a 40acre property in Verdun with his wife and TOOP + TOOP Sales partner, Bronwyn, their three children (and a handful of dogs, chickens and cows).

James Lindsay has an extensive history of corporate negotiation and sales spanning well over 25 years, successfully negotiating outstanding results for his clients as well as complex contracts with multiple Forbes 500 organisations.

James’s keen insight into marketing for ‘buyer behaviour’, allows him to work with clients to design campaigns across digital and traditional media, maximise buyer interest and, ultimately, drive exceptional sales results.

In partnership with Bronwyn’s marketing, client service and home presentation skills, the Lindsay’s offer a complete real estate partnership.

James’s approachability and down-to-earth nature come from his Hills upbringing and have never left him. It is this grounded approach, combined with his integrity, passion for property and his real estate negotiation and sales experience that delivers for James’s clients across the residential, lifestyle and rural sectors.

Whether a city villa, a Hills residence, a Barossa lifestyle property or a farm on the coast, James has the depth and breadth of real estate skills and experience to guide his clients through a seamless sales experience, with exceeding their expectations always the priority.

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James Trimble, Sales Partner

James Trimble

Sales Partner · Sales

With more than 25 years in residential real estate across London, Sydney and Adelaide, James brings strategic expertise, considered advice and a deep appreciation for Adelaide's lifestyle and communities

About

With more than 25 years of experience across residential real estate, auctioneering and senior leadership roles in London, Sydney and Adelaide, James Trimble brings a depth of experience that few in the industry can match. His career has been built on strategic thinking, considered advice and an unwavering commitment to achieving exceptional outcomes for his clients.

Having guided hundreds of buyers and sellers through changing market conditions, James understands that every property journey is unique. Whether representing first-home buyers, growing families, investors or premium homes, he takes a tailored approach, combining honest advice, skilled negotiation and clear communication to deliver results with confidence.

An accomplished auctioneer, James is recognised for his ability to create genuine competition and maximise buyer engagement on auction day. His market knowledge and industry expertise have also seen him featured across television and print media, providing commentary on Adelaide's property market and broader housing trends.

Having lived and worked internationally, James chose Adelaide as the place to build his family's future. Based in the eastern suburbs, with children attending local schools, he offers clients a genuine understanding of the communities, lifestyle and opportunities that make the area such a sought-after place to call home.

Away from real estate, James is deeply involved in the local community, volunteering with the Eastern Suburbs Junior Cricket Club, Kensington Cardinals Junior Football Club and coaching the Under 8s at Burnside Rugby Union Football Club. His commitment to supporting local families reflects the same values that underpin his professional approach: integrity, trust and lasting relationships.

For James, real estate is about more than buying and selling property. It's about helping people make informed decisions with confidence while building relationships that continue long after settlement.

COMMUNITY INVOLVEMENT

Burnside Rugby Union Football Club Under 8s Coach and Committee Member. A lifelong connection to the club, James also volunteers as auctioneer for fundraising events and is proud to support Burnside Rugby as it celebrates its 80th anniversary in 2026.

Eastern Suburbs Junior Cricket Club (The Dragons) Volunteer and Committee Member, supporting the club through coaching, mentoring and community initiatives for its junior boys' and girls' cricket programs.

Kensington Cardinals Junior Football Club Active volunteer and regular MC for fundraising events, proudly supporting one of Adelaide's boutique junior football clubs where two of his children play.

Jane Looker, General Manager of Property Management

Jane Looker

General Manager of Property Management · Executive, Property Management

With 25 years' experience in Real Estate, Jane Looker's dedication and passion for people is what makes her an outstanding General Manager for Toop&Toop Property Management.

Landline
08 8366 0820

About

As the General Manager of TOOP+TOOP Property Management, Jane Looker guides her team to excel in all aspects of property management and customer service. Her extensive knowledge and experience in the industry empower the team to deliver the award-winning service that TOOP+TOOP is renowned for.

Jane's favorite aspect of property management is problem-solving and enhancing the skills and service delivery of her team members.

With over 20 years at TOOP+TOOP, Jane is inspired by the company’s commitment to innovating property management and embracing new trends in technology and consumer needs.

Outside of work, Jane enjoys spending quality time with her family and exploring her passion for renovation and cocktail making - though she’s careful not to mix the two!

Jess Crane, Sales Operations Manager

Jess Crane

Sales Operations Manager · Sales

I consider it a privilege to be able to assist people in the buying and selling process

About

With more than a decade of success in the real estate industry, Jess Crane has a deep understanding of what’s required to achieve premium results for her clients.

Well known for her down-to-earth and friendly nature, Jess works as a Sales Partner alongside TOOP+TOOP’s Owner/Director of Residential Sales, Bronte Manuel.

Jess hails from a small country town in NSW and those country morals and values are still applied to all aspects of her life.

She started her real estate journey in 2010, and has been lucky enough to work for several high-end agencies in Canberra and on the Gold Coast before calling Adelaide home.

Jess has never looked back, naturally progressing into her current role with one of Australia’s most successful real estate agencies.

With her extensive background in property management and sales, Jess has a thorough understanding of the complexities of real estate.

Passionate about property and delivering the ultimate customer service experience to all her clients, Jess thrives on the high-paced environment of a successful agency and considers it a privilege to be able to assist people in the buying and selling process.

Living near the beach with her partner Cooper and daughter Ava, Jess loves exploring all that Adelaide has to offer, going for coastal walks, exploring new suburbs and spending time with friends and family.

Jessica Jeffs-Furner, Business Development Manager

Jessica Jeffs-Furner

Business Development Manager · Property Management

Connect with Jessica

About

Jessica is known for her warmth, vibrant personality and genuine ability to connect with people. Bringing infectious enthusiasm to every client relationship, she combines confidence with approachability and is committed to delivering an exceptional client experience. Her authentic nature and unwavering dedication to service allow her to build trusted relationships that extend well beyond the transaction.

With more than a decade of experience in the real estate industry through interior design and property styling, Jessica has developed a keen eye for presentation, a deep understanding of property and an appreciation for the value of meaningful client relationships. Her diverse career has also included roles as a Visual Merchandising Manager for renowned retailers and Site Manager for several luxury retail brands, further strengthening her expertise in creating exceptional customer experiences and delivering outstanding results.

What Jessica values most about working at TOOP+TOOP is the people. Every interaction is underpinned by trust, integrity and genuine relationships, and she is proud to be part of a team that shares those values and consistently strives to exceed expectations.

Outside of work, Jessica enjoys spending time with her husband and their two daughters. Whether she's catching up with family and friends, enjoying a beachside coffee, exploring Adelaide's beautiful parklands or sharing a glass of wine with friends, she appreciates life's simple pleasures and the moments that matter most.

Jolyon Oakey, Property Manager

Jolyon Oakey

Property Manager · Property Management

Lease your property with Jolyon

About

Jolyon is passionate about property and committed to delivering exceptional results for every client. Guided by the philosophy, "If you're going to do something, make sure you're the best at it," he approaches every aspect of property management with professionalism, precision and enthusiasm.

With more than six years' experience in property management and a background in sales, Jolyon has managed a diverse portfolio ranging from Adelaide CBD apartments to rural Adelaide Hills properties. His broad experience, honest communication and attention to detail enable him to confidently navigate every stage of the property management journey.

Known for his friendly nature, extensive industry knowledge and genuine approach, Jolyon takes pride in building strong relationships with landlords and tenants alike. He enjoys being part of TOOP+TOOP's collaborative culture and is proud to represent a brand that is widely respected and trusted throughout South Australia.

Outside of work, you'll find Jolyon tackling DIY renovation projects, growing his property investment portfolio, or enjoying a game of chess. He also loves cricket, Formula 1, hiking, and spending quality time with his partner and their dog.

Jordan Begley, Sales Partner

Jordan Begley

Sales Partner · Sales

An accomplished professional whose exceptional, client-focused skills have been honed by significant previous career experiences in competitive corporate sectors.

Landline
08 8445 6655

About

Jordan Begley is an accomplished property professional with over 13 years of experience in the real estate and broader industry. Living and working in Adelaide’s eastern suburbs, Jordan’s strong connection to the area enhances his ability to deliver tailored strategies that maximise results for both sellers and buyers.

His exceptional, client-focused skills have been honed through significant experience across competitive corporate sectors, including brand, product, and business management. Holding an International Business Degree, Jordan has developed a strong ability to build genuine rapport with clients, underpinned by a passion for delivering service to the highest standard.

Highly personable yet commercially astute, Jordan maintains a clear focus on the financial imperatives that are critical when clients decide to sell. He equally values the role of buyers, working diligently to build strong relationships by listening to their needs and offering practical solutions.

Attention to detail, a hands-on approach, and a commitment to exceptional service are key pillars of Jordan’s success. He is passionate about maintaining clear, consistent communication throughout every campaign, ensuring clients feel informed, supported, and confident at every stage.

Jordan will work hard for you to achieve the best possible outcome for your property, applying his experience, local knowledge, and dedication to deliver consistently outstanding results.

His outstanding achievements include:

  • REB Top 50 Agents SA: 2026, 2025, 2024, 2023
  • 2026 TOOP+TOOP Sales Partner of the Year: Ranked #2
  • 2026 REB Highest Average Sale Price SA/NT: Ranked #2
  • 2024 REB Highest Average Sale Price SA/NT: Ranked #2
  • 2024/25 FY Highest Residential Sale Price South Australia: Ranked #7
  • 2018/2019 FY Highest Property Sale South Australia: Ranked #1
  • 2025 TOOP+TOOP Sales Partner of the Year: Ranked #2
  • 2024 TOOP+TOOP Sales Partner of the Year: Ranked #4
  • 2023 TOOP+TOOP Sales Partner of the Year: Ranked #3
  • 2022 TOOP+TOOP Sales Partner of the Year: Ranked #4
  • 2021 TOOP+TOOP Solo Sales Partner of the Year: Ranked #1
  • 2020 TOOP+TOOP Solo Sales Partner of the Year: Ranked #1
Karen Van Der Heyden, Finance Officer

Karen Van Der Heyden

Finance Officer · Property Management

About

Friendly, down-to-earth and always up for a good laugh, Karen brings 13 years of Property Management experience — and a genuine passion for people — to everything she does.

Karen’s approach is simple: she strives to provide the same level of service, care and communication that she would expect to receive herself. Whether she’s working with a landlord or helping a tenant find their next home, she believes that building genuine relationships and treating people with respect makes all the difference.

Having worked across both Property Management and Finance, Karen loves the variety her role brings. No two days are ever the same, and she enjoys the challenge of constantly learning something new. She still remembers the very first tenants she ever housed, which says a lot about the personal connection she has with her work.

What does Karen love most about TOOP+TOOP? The people! She values the strong focus on culture, support and relationships, and loves coming to work surrounded by friendly faces and a team that genuinely looks out for one another.

When she’s not at work, you’ll most likely find Karen pottering around the garden, cheering on her kids from the sidelines, spending time with family — or simply enjoying a good laugh.

Kaushal Shrestha, Property Manager

Kaushal Shrestha

Property Manager · Property Management

Kaushal strives to provide a genuine, reliable, and supportive service to every client he works with

About

Guided by his personal motto to ‘always go the extra mile with care and integrity’, Kaushal is committed to making clients feel heard, supported and valued throughout every stage of their property journey.

Approachable by nature, Kaushal enjoys building strong connections with both landlords and tenants. With years of experience in property management, Kaushal brings a calm, solution-focused mindset to every situation. His ability to resolve conflict with empathy and professionalism has become one of his greatest strengths, underpinned by excellent communication and organisational skills.

What Kaushal appreciates most about working at TOOP+TOOP is the company’s reputation for excellence and genuine care. He values the supportive team culture, innovative mindset, and the opportunity to be a part of a respected, family-owned business that truly prioritises its people.

Outside of work, Kaushal enjoys walking his dog, hiking, playing games and spending quality time with family. All moments that keep him grounded and bring balance to his busy professional life.

Kelsey Raphael, Sales Partner

Kelsey Raphael

Sales Partner · Sales

Kelsey believes the best results come from honesty, clear communication, and hard work. By earning your trust and taking the time to understand your goals, she’ll be by your side every step of the way to turn your vision into reality.

About

Kelsey Raphael is a seasoned sales professional who prides herself on creating tailored solutions to meet the unique goals of her real estate clients. Her approach is shaped by a wealth of global experience, having delivered 5-star service in the hospitality and retail industries before transitioning into real estate. These foundations have equipped her with exceptional skills in presentation, communication, and negotiation, enabling her to confidently support people from all walks of life.

Known for her warm and empathetic nature, Kelsey brings patience, understanding, and a sense of comfort to vendors and purchasers navigating significant decisions. Her genuine passion for people fuels her unwavering enthusiasm, guiding clients through the buying and selling process with clarity, care, and a focus on making the journey as seamless and stress-free as possible.

After moving to Adelaide from overseas, Kelsey developed a deep appreciation for what makes the city so special. For the past nine years, she has been actively involved in the Eastern Suburbs community, engaging with local sporting clubs, connecting with health and fitness groups, and contributing to her children’s school community. These connections give her valuable insights and a strong local perspective that she brings to her role as a Sales Partner.

Outside of real estate, Kelsey enjoys an active lifestyle, often found chasing her two children around footy ovals and local parks, running with her city-fringe running club, or sharing coffee with family and friends at her favourite local cafés.  

Kirsten Blades, Assistant Property Manager

Kirsten Blades

Assistant Property Manager · Property Management

Lease your property with Kirsten

About

Kirsten brings warmth, energy and genuine care to every client relationship. Friendly and personable by nature, she loves getting to know the people she works with — always up for a chat, a laugh, and learning something new along the way.

Before stepping into property management, Kirsten built a diverse toolkit across hospitality, swimming instructing and administration — experience that sharpened her communication, customer service and people skills across all ages and walks of life. She's brought that same energy into her career at TOOP+TOOP, where she strives to provide warm, reliable service and build genuine connections that leave every client feeling supported and confident throughout their property journey.

What she loves most about the TOOP+TOOP team? The tight-knit, welcoming culture, paired with the advanced systems and resources that let her deliver the best possible experience for clients.

Outside of work, you'll find Kirsten soaking up summer at the beach or cosied up in bed with a movie come winter. She treasures time with her partner, family and friends — whether that's discovering a new café, trying a new restaurant, or indulging in a little retail therapy along the way.

Lew Toop, Sales Partner + Auctioneer

Lew Toop

Sales Partner + Auctioneer · Sales, Auctioneer

I love what I do, I believe when a client asks you to sell their home it is a privilege-they are inviting you to be part of their lives

Landline
08 8362 8888

About

Over the years, Lew has built a solid reputation for his professional and straight-forward approach. As one of the senior sales partners of the organisation, Lew achieves record sales, is a regular award winner and continues to share and develop his particular skills as a mentor and leader.

Lew and his three brothers grew up in the mid-north of South Australia where the family business, Toop Motors, was an icon of the motor trade. After an education at Price Alfred College in Adelaide, he returned to Orroroo and Peterborough, taking over the motor business 7 years later.

Lew had quickly established himself in business and it was here, through even tough times, that he learned the value of exceptional customer service and building long-term relationships with clients.

Selling the dealership after 15 years, Lew shifted to Hyde Park with his wife Jane and their two children. It proved to be a fantastic lifestyle and career move. In Adelaide, the family name had become synonymous with real estate and Lew joined his brother Anthony at Toop&Toop in 1995.

Today both Lew and Jane are delighted to be contributing to this nationally recognised brand working closely with the next generation of Toops, their nieces Genevieve and Suzannah.

Working locally with his own team out of the TOOP+TOOP office at ‘The Abbey’ on King William Road, Hyde Park, Lew enjoys the sense of community reminiscent of his days in the country and he also values ‘giving back’ equally.

Lucy Dang, Assistant Property Manager

Lucy Dang

Assistant Property Manager · Property Management

Lease your property with Lucy

About

With a warm personality, positive attitude and genuine passion for people, Lucy brings an energetic and personable approach to property management.

Her philosophy is simple: approach everything with a positive attitude, never stop learning, and provide a level of service that makes people feel genuinely supported and valued.

Lucy began her career in the dental industry before making the move into real estate, where she discovered her passion for property management. Her experience has given her a strong foundation in client care, communication and organisation, which she now combines with her growing knowledge and experience within the property industry.

Naturally bubbly, approachable and a true people person, Lucy loves building genuine connections with those around her. She is organised, proactive and always eager to learn, bringing enthusiasm and a can-do attitude to everything she does.

What Lucy loves most about working at TOOP+TOOP is the people and the supportive team environment. From the beginning, she has felt incredibly welcomed by a team that genuinely supports one another. She also values TOOP+TOOP’s innovative systems and resources, which allow her to work efficiently while continuing to deliver a high level of service to her clients.

For Lucy, great property management is about making people feel heard, supported and valued. She takes pride in creating a positive experience for every client and tenant she works with and is committed to continually learning and growing within the industry.

Outside of work, you’ll find Lucy spending time with family and friends, discovering new cafés and restaurants, shopping or enjoying a quiet night at home. She also has a passion for interiors and loves all things home and design.

Pat Carpenter, General Manager of Sales

Pat Carpenter

General Manager of Sales · Executive, Sales

Championing a people-first approach, driving robust sales strategies and fostering positive business culture at TOOP+TOOP

Landline
0883628888

About

With proficiency in all aspects of sales, marketing, and product integration, Pat Carpenter serves as the General Sales Manager at TOOP+TOOP. His rich background includes strategic roles at industry-leading companies such as Nova Entertainment, Coca-Cola Amatil, and Scott Salisbury Homes.

Integral to Pat's approach is his commitment to building a positive work culture and driving core values within his teams. He believes strongly in a people-first ideology, which is evident in the growth and success of all business environments he's been part of till date.

His leadership style promotes collaboration, encouraging his teams to strive for common goals, therefore driving revenue growth and consistently achieving sales targets. Pat’s experience in account management and advertising has proven pivotal in strengthening TOOP+TOOP's operations and service offerings to clients.

At TOOP+TOOP, Pat continues to implement innovative strategies that foster a culture of progress and collaboration. This, coupled with his people-first approach, helps to enrich the client experience and fuels the overall growth and success of TOOP+TOOP.

Peter McMillan, Sales Partner

Peter McMillan

Sales Partner · Sales

Offering exceptional sales and negotiation skills and a personalised customer service

Landline
08 8362 8888

About

Peter and Glenn McMillan work together as a dynamic father-and-son real estate sales team. 

Their outstanding success comes from focused application of their experience, expertise and energy, ensuring the best possible outcome for your property sale. 

Together they hold several suburb-record results, including the highest price achieved for a single property in the Burnside Council area. 

Great real estate sales don’t just “happen” – they are the result of intelligent strategy, planning and precise and timely execution of the plan. They happen when you choose an agent who can identify the right target market, access cost-effective marketing tools that attract the “right” buyers for your property, and who then work tirelessly and skilfully to negotiate the best price for you. 

Sound simple? It is - but there is a difference.  

Choose your agent carefully, as it will mean many tens - if not hundreds - of thousands dollars less in your pocket after the sale is done. Our track record may speak for itself, but we would be delighted to offer you a confidential home visit to provide you with the best advice and tailor a campaign that will deliver you an outcome that you and your property deserve.  

What makes Peter and Glenn McMillan different?  

  • Results-focused  
  • An energetic father-and-son team  
  • Exceptional negotiating skills  
  • Multilingual - engaging buyers of all ages and ethnic backgrounds  
  • A long list of high-level sales of quality properties for premium prices, testament to our effective sales skill and strategies 
  • 30 years of premium sales and service expertise    
  • Multiple testimonials from satisfied sellers and buyers  
  • Backed by the proven, award-winning marketing tools of TOOP+TOOP
Phil Crowder, Sales Partner

Phil Crowder

Sales Partner · Sales

Known for his integrity, local expertise and approachable nature, Phil has helped generations of Adelaide Hills families navigate their property journey with confidence

Landline
08 8362 8888

About

A respected Adelaide Hills property specialist with more than 20 years of industry experience, Phil Crowder has built a reputation for honest advice, exceptional results and an unwavering commitment to his clients. As one of the region's most recognised real estate professionals, he has successfully guided hundreds of buyers and sellers through every stage of the property journey, earning the trust of generations of local families.

Having lived and worked in the Adelaide Hills for many years, Phil possesses an in-depth understanding of the area's unique lifestyle, communities and ever-evolving property market. From character cottages and lifestyle acreages to contemporary family homes, he understands what makes the Hills such a sought-after place to call home and is passionate about showcasing both the property and the lifestyle that comes with it.

Known for his approachable nature, strong work ethic and calm, considered advice, Phil takes the time to understand every client's individual goals before tailoring a strategy to suit their circumstances. His ability to negotiate confidently, communicate openly and build genuine relationships has been the foundation of his long-standing success and the reason so much of his business comes through repeat clients and referrals.

Now joining forces with TOOP+TOOP, Phil combines his extensive local knowledge with the strength, innovation and reach of one of South Australia's most respected real estate brands. United by a shared commitment to exceptional service and outstanding results, he continues to provide the personalised advice and trusted guidance that have defined his career for more than two decades.

Away from real estate, Phil is deeply connected to the Adelaide Hills community and enjoys supporting local sporting clubs, businesses and community groups. Passionate about the lifestyle the region offers, he values its welcoming communities, outstanding food and wine culture, beautiful surrounds and the strong sense of connection that makes the Adelaide Hills unlike anywhere else.

Ryan Yuan, Sales Partner

Ryan Yuan

Sales Partner · Sales

Ryan cares about his clients and providing the highest standard of customer service.

Landline
08 8362 8888

About

Ryan and Lalita Yuan are a formidable husband-and-wife sales team with a firm focus on empathy, regular and transparent communication, and hard work. 

Ryan’s extensive experience, combined with Lalita’s refined touch and personalised service, ensures their clients receive a complete real estate service. 

Ryan has a reputation as a highly skilled agent who consistently achieves premium results for his clients, reinforced by his success in the 2020 Jim Toop Rising Star Award. 

His background in both property development and the financial sector has certainly served him well since joining TOOP+TOOP in 2014. 

Through those experiences, he has forged strong relationships with builders, architects, town planners, conveyancers and key property industry stakeholders, allowing him and Lalita to provide insightful, meaningful advice to his real estate clients. 

They are comfortable in all market segments, too, from $4 million homes in Adelaide’s eastern suburbs to more modest properties throughout the metropolitan area. 

Fluent in both Cantonese and Mandarin, they have been particularly successful in helping families with the sometimes stressful and daunting transition from overseas to their new homes in Adelaide.  

Ryan and Lalita have always stayed true to their core values of working hard and maintaining strong communication lines between all parties, which in turn flows through to the outstanding results they achieve for their clients.  

Put simply, Ryan and Lalita care about their clients and customer service is always their first priority. 

Their valued work ethic is backed up by many positive client testimonials. 

Ryan and Lalita live in Prospect with their two young children. They love the suburb’s sense of community and take great pride in living and working in such a great neighbourhood.

Sally Cameron, Sales Partner

Sally Cameron

Sales Partner · Sales

Offering Premium Customer Service and Exceptional Communication and Negotiation Skills

Landline
08 8362 8888

About

With a long string of industry awards to her credit, Sally Cameron is recognised not only as one of South Australia’s but also Australia’s leading residential sales agents.

Her outstanding achievements include:

  • ARERAS - Australian Agent of the Year 2021 and 2024
  • ARERAS – SA’s Top Residential Agent 2018 - 2024: Total Value Sales
  • REB Top SA Agents in 2026: ranked number 3
  • REB Top SA Agents in 2024: ranked number 1
  • REB Top 50 Women in Australia 2026: ranked number 4
  • REB Top 100 agents in Australia 2026: ranked number 29
  • The Advertiser ranked number 1 Female SA Agent 2022 + 2025
  • REIA Awards of Excellence – National Residential Salesperson of the Year 2020
  • REISA Awards of Excellence – Residential Salesperson of the Year 2020
  • No 1 agent, TOOP+TOOP Annual Awards 2017-2026
  • Top Agent Winner 2025 RealEstate.com.au

Her unwavering commitment to clients and achieving the best possible outcomes for them is reflected by exceptional sales results across a diverse range of properties, from small investments to high-end luxury estates.

Sally’s unprecedented results include smashing several suburb sales records across Adelaide over consecutive years and accomplishing the highest residential sales price in the state for 2023. She has been instrumental in selling many of Adelaide’s most prestigious homes.

She has a remarkable knowledge and understanding of Adelaide’s housing market, with a specialised focus on city fringe and eastern suburbs. With an eye for architecture and interior design, Sally is an accomplished renovator and has worked closely with architects and builders to transform several luxury properties that have also been featured in home décor magazines.

Sally specialises in both high profile on market and discreet off market campaigns. She is particularly skilled at selling properties quickly and privately off market by drawing on her large buyer database and organising stunning VIP inspections to showcase properties in their best light.

When taking time out from her busy schedule, Sally enjoys playing competitive tennis, catching up with her adult boys and looking over plans with her husband for their next project.

Sally will work hard for you and put your interests first. By placing great importance on communication and understanding your goals, she will carefully formulate tailor-made marketing strategies, negotiate with consummate skill and provide sound advice so that you can make informed decisions.

With a strong and highly skilled team behind her, Sally is able to provide you with unmatched customer support. You will be carefully guided through every step of the sales process, from helping you prepare and style your property for open inspections to ensuring a smooth settlement day.

Sally and her team are fully dedicated to achieving the best possible result for you. As your advocate, you can trust that she will represent you and your property with total commitment, enthusiasm and passion.

Scott Thomson, Sales Partner

Scott Thomson

Sales Partner · Sales

"With over 30 years' experience in sales and marketing, Scott is an energetic and extremely motivated professional who prides himself on providing the highest level of service and successfully negotiating excellent results for his clients..."

Landline
08 8362 8888

About

Scott is an energetic and extremely motivated professional who prides himself on providing the highest level of service and successfully negotiating excellent results for his clients. Having achieved multiple sales awards within TOOP+TOOP Real Estate over the years, including the highly regarded 'Jim Toop Rising Star' award in 2015, Directors Choice Award 2021, Top 10 Sales Partner in 2021, 2023 and 2024, the consecutive No.1 Solo Sales Partner in 2022, 2023 and 2024, Scott continually strives to achieve results and service beyond expectation.

With the combination of nearly 11 years in the Real Estate industry with TOOP+TOOP and over 32 years experience in successfully starting, building, managing and growing multiple sales and marketing businesses, and competing at a state and national level for highly competitive team sports, Scott knows the importance of being part of a successful 'team'.

From your first point of contact with Scott, his priority as a real estate agent is to provide a positive and long lasting impression on all of his clients. Understanding the value of obtaining the trust and the belief of his clients, developing and retaining those relationships are paramount to a successful and growing business brand and reputation.

When engaging with Scott, ethics, honesty and communication are at the top of his priority list when handling the sale of your property. His always 'can do' positive attitude, forward thinking and the belief in his ability to work tirelessly to exceed desired outcomes is another asset which will ensure comfort in knowing Scott is there every step of the way.

Serena Ogbeide, Assistant Property Manager

Serena Ogbeide

Assistant Property Manager · Property Management

Lease your property with Serena

About

Hard-working, driven and genuinely people-focused, Serena Ogbeide brings a fresh energy and a strong commitment to delivering high-quality service to every client she works with.

With two years of experience as a Leasing Partner, Serena has developed hands-on experience across routine inspections, open inspections and ingoing inspections, giving her a great understanding of what makes a property successful from both a landlord and tenant perspective. She loves meeting new people, building genuine relationships and continually expanding her knowledge and skill set.

What Serena enjoys most about being part of TOOP+TOOP is the people. She loves the welcoming and supportive team culture, the energy within the business and the opportunity to meet new landlords and tenants while seeing a diverse range of properties across Adelaide.

Adaptable and always willing to learn, Serena approaches every interaction with professionalism, enthusiasm and a genuine desire to help.

When she’s not at work, you’ll usually find Serena out exploring with her dog, discovering new walking spots, spending time with family or catching up with friends over a good coffee.

Sharee Redic, Sales Partner

Sharee Redic

Sales Partner · Sales

Real estate is about more than a property transaction, real estate is about building relationships with my vendors and purchasers.

Landline
08 8362 8888

About

"For me, real estate is about more than a property transaction, it is about building trusted relationships with my vendors and purchasers. It is about doing what you said you were going to do- every time. As a real estate agent, we are entering people’s lives at various stages, happiness, sadness and everything in between. It is imperative that your greatest asset is in the hands of someone who truly understands your needs and will work towards the best result in every circumstance." – Sharee Redic

Starting her career in the finance industry, Sharee’s infectious nature and dedicated work ethic saw her quickly gain the confidence of her colleagues and clients alike, consequently elevating her position to Business Banker within a short period. Throughout her banking career Sharee, was able to curate many of the skill sets required of an elite agent, brilliant negotiation, attention to detail, and the ability to adapt to any situation in order to provide the best solutions.

Following a career evening at TOOP+TOOP Real Estate, Sharee was invited to join the team and started in an administration role. Confidently grasping the intricacies of our systems, programs and building strong rapport with clients, suppliers, and colleagues, Sharee then made the move to become an agent within six months of her tenure.

Within her first quarter as a Sales Partner, Sharee was recognized in the Top 5 performers here at TOOP+TOOP – which is no mean feat. Sharee has continued to soar, gaining momentum, and building a solid foundation of trust amongst vendors and purchasers alike.

Sharee resides with her husband Rob and their four adored children, Bella, Georgia, Marco and Anton and fur baby Louie in Manningham. Having always lived in Adelaide’s North East, Sharee loves to enjoy the area’s eateries, proximity to the city and walking trails - especially Linear Park. 

Sharon Oliver, Finance Manager

Sharon Oliver

Finance Manager · Property Management

Sharon is a friendly and understanding member of our Property Management team.

Landline
08 8366 0860

About

As Finance Manager, Sharon plays a vital role in overseeing the financial operations of property management, ensuring compliance with industry regulations and the accurate handling of clients’ funds. A natural problem solver, she is detail-oriented and committed to delivering a consistent, high-quality experience for both clients and team members. Her dedication to excellence has been recognised with the TOOP+TOOP’s Award for Excellence.

Outside of work, Sharon is an animal lover who enjoys spending quality time with her dogs. She also renovated her own van, which she now uses for spontaneous camping trips and bus-style adventures.

Stefan Krcmarov, Sales Partner + Auctioneer

Stefan Krcmarov

Sales Partner + Auctioneer · Sales, Auctioneer

Known for his integrity, tenacity, and client commitment Stefan consistently delivers exceptional results. His approachable, solution-focused style and proven negotiation skills make Stefan the trusted sales partner.

About

Boasting close to two decades of experience in sales and management roles spanning across Australia, Stefan has crafted a notable career within the real estate industry. Known for his expertise in both sales and business management, his friendly and approachable nature has earned him a reputation as a trusted figure within the industry.

Having kickstarted his career in customer-centric roles, Stefan has honed strong business acumen and the ability to successfully navigate complex negotiations. His unique skill set as both a sales agent and auctioneer provides a distinct edge that benefits his clients enormously.

Stefan champions his core values of integrity, determination, and meticulous attention to detail in every transaction. Combined with his sharp negotiation skills, he consistently secures the best outcomes for vendors and buyers alike.

As a testament to his dedication in building lasting relationships, Stefan prioritises honest and transparent communication. Value-led and client-focused, he actively seeks out every opportunity to deliver outstanding results.

Beyond his career, Stefan is a dedicated family man, cherishing time with his partner and two young children. His active involvement within the local community further reinforces his approachable and trusted persona.

Stefan employs a hands-on approach to problem-solving and deal-making, persistently exploring all avenues and leaving no stone unturned.

Taylah Van Staveren, Property Manager

Taylah Van Staveren

Property Manager · Property Management

Delivering personalised service with a friendly touch

About

With a warm and approachable personality, Taylah is passionate about building strong, positive relationships with both landlords and tenants.

Backed by a background in administration and customer service, stepping into a career in Property Management was a natural progression for her. Specialising in the Northern suburbs, Taylah brings valuable local insight and knowledge to every interaction.

Taylah manages properties from Angle Vale to Blakeview, Greenwith, Salisbury, Mawson Lakes to Highbury, Redwood Park, Tea Tree Gully and surrounding areas.

Her keen eye for detail and exceptional organisational abilities, combined with the ongoing support from TOOP+TOOP, enable her to deliver consistently high-quality, seamless service to her clients.

Outside of work, Taylah enjoys spending quality time with her partner and friends, discovering new camping spots, and simply unwinding.

Yvonne Lu, Sales Partner

Yvonne Lu

Sales Partner · Sales

About

Bridging cultures, closing deals.

In the dynamic world of real estate, Yvonne Lu has rapidly distinguished herself as an asset invaluable. Harnessing her innate caring nature and exemplary professionalism, she reaches out to both buyers and sellers, establishing trust that transcends the business transaction.

Spending the past three years in the industry under the tutelage of seasoned expert Grant Wills, Yvonne's experience palette continues to broaden. With her involvement in approximately $80 million worth of property transactions, it's undeniable that Yvonne has indeed found her craft in real estate.

Her key professional elements include:

  • Connection: Yvonne's approach is marked by empathy. She understands that selling or buying real estate goes beyond the transaction, it's about life transitions and dreams. This effective approach ensures trust, forming an emotional bond with clients that fuels successful business relationships.
  • Experience: Having handled diverse property transactions, Yvonne boasts an understanding of the varied needs of her clients. From first home buyers, seasoned property investors to those downsizing or upsizing, her experience enables her to provide tailored advice and solutions.
  • Bilingual Advantage: With a significant Chinese and multicultural base in Australia, Yvonne's ability to bridge language barriers offers an indisputable edge. Fluent in both English and Chinese, she transcends cultural diversity seamlessly to cater to the varied client base.

Yvonne's addition to our team couldn't be more fitting. Her bilingual connectivity complements our desire to cater to a diverse client base, while her caring yet professional nature aligns distinctly with our ethos. As we innovate to offer seamless real estate solutions, Yvonne Lu remains a cornerstone in our effort to transform transactions into lasting relationships.